How CISOs Can Secure Board Communication

In a time where cybercrime is rising and mission-driven boards are facing many challenges in achieving their goals. Effective communication and strong relationships between board members are therefore crucial to the long-term success of an organisation.

General attorneys, board secretaries and chief information security officials (CISOs) who are being pressured to improve communication with board members due to the growing focus on cybersecurity as well as the regulatory requirements, must do more. Sadly, despite their best efforts many governance professionals struggle to keep board communications safe and organized. It’s not unusual that sensitive internal governance communications are sent via unsecure channels of communication, such as personal emails. This exposes organizations to security breaches and regulatory sanctions.

To avoid this to avoid this, it is vital for CISOs to take steps to implement board management solutions that facilitate group and private communication and collaboration. This includes using a board portal software that is mobile-friendly and simple to use. Video conferencing tools are needed to guarantee reliable and secure virtual meetings. Instant messaging platforms and document collaboration tools are important for creating efficient and productive interactions between board members.

Additionally, CISOs must report to the board using business language and terminology to ensure that they communicate the relevance of cybersecurity concerns to the company’s bottom line. For example, instead of saying that there is a high chance of a cyber attack and then stating that it could cost the company an amount of X dollars. This puts the issue in a context and helps to have a productive discussion on how to proceed.